Back Office Associate

Full Time
Posted 2 years ago

Job Description :

We are looking to hire candidates to be a part of our amazing customer service team. Candidate should be Self-driven, Motivated and Task Driven Individual who can learn fast and operate with minimal support from Manager and Lead. Accountable for rendering useful administrative support to other members of the team.


· He/She must show the willingness to learn. Should be Creative and can solve an analytical problem with a Passion for excellent Customer Service.

· Giving a resolution to the customers or clients is the key responsibility.

· Should carry out various professional services like Business Research, Legal services, Financial Analysis etc. as trained.

· Must be very effective in providing customer service by providing accurate resolution every time

· Must efficiently set goals and work on so as to avoid any escalations and maintain the relevancy and quality while providing service to the customers

Qualification / Sills Required:

· Fresher’s / Experience Candidates in similar field

· Excellent Written and Verbal Communication, Comprehension and Problem-solving Skills

· Excellent organizational skills.

· Knowledge of computer operating systems, MS Office.

· Working knowledge of CRM platforms, will be preferred.

· Should be flexible enough to adapt to any environment or changes

· Should be patient enough and quite motivated towards learning new things and execute it effectively on day to day basis.

· Flexible to Work in Shifts

Job Features

Job CategoryHR

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