Infrastructure
Reliable, efficient, agile and proven infrastructure services to its clients. We primarily focus on next generation technology enablement, automation, tool-based service delivery, and operational excellence. With a comprehensive Infrastructure Management Services portfolio we help you achieve newer levels of business performance and enable you to derive more from your IT investments. Working with global alliances, RSSPL brings in agility, efficiency and experience in managing your IT infrastructure.
Our Services
- Network Operations Center (NOC): Monitor, maintain, support client networks 24 x 7
✓ Trained NOC technicians providing 24 x 7 x 365 network surveillance
✓ Centralized NOC dispatch (triage and escalation)
✓ Flexible service level agreements
✓ Project management of NOC services
✓ Single point of contact for easy and efficient communication
✓ Monitoring of infrastructure availability and performance around the clock
✓ Wide range of monitoring services with deep network and IT environment insight
✓ Early detection of any potential threats with 100% uptime maintenance
✓ No additional costs associated with training and certifications of employees
✓ Comprehensive control of the IT environment, allowing you to make strategic decisions
✓ Increased security for your IT environment
✓ Full monthly and quarterly reports on the reliability and stability of your IT system and infrastructure
✓ Your IT staff can focus on more important or neglected activities/projects
- Security Operations Center (SOC): 7 x 365 days of protection against security threats.
✓ Trained NOC technicians providing 24 x 7 x 365 network surveillance
✓ Centralized NOC dispatch (triage and escalation)
✓ Flexible service level agreements
✓ Vulnerability assessment and remediation
✓ Penetration Tests
✓ Managed detection and response
✓ Threat and malware detection
✓ Log management, monitoring, and archiving
✓ Continuous compliance management
✓ Security monitoring and more
- Service Desk
- Identity and Access Management (IAM): Secure your business by ensuring that the right people have the right access.
✓ Discreetly verify a user’s identity when they log in and monitor their session
✓ Uncovered outliers and toxic combinations of entitlements
✓ Unique analytic capabilities to enable informed decision making on users’ access
- Hybrid IT and Cloud Services
- Middleware (Application, Web, DB)
- Platform Support
- Application Support
Core Competencies
Environments Supported
Network
End User Computing
Cloud
Platforms
Storage
Security
Services offered
Managed Services
Project Services
Remote Insourcing
Consult
Design
Parts Replenishment
Our Partners
